Concepts of Interface Management

HOW to Manage Interfaces

Understand the big picture

Map out the stakeholders / contractors / etc – based on the main tasks

Define the communication lines

Define how issues for each interface will be handled – and by whom?

Choose, implement and maintain an IT system tool

Most importantly, clearly agree on, and document the chosen project interface management strategy - in the Interface Management Plan

Communicate

In meetings

By phone, email, morse code, semaphore flag or any other means you find useful

Use common sense: you don’t need to ‘communicate’ through the system – but you must make sure all relevant issues and info are registered and updated in the system